INS LifeGuard

1800 636 040

International Enquiries

+61 2 4254 6226

INS LifeGuard

1800 636 040

International Enquiries

+61 2 4254 6226

0

On-the-Go Personal Mobile Alarm Systems

Get out and enjoy life knowing you can contact a nurse at any time with INS LifeGuard's personal mobile alarm solutions.

Take your alarm with you wherever you go with INS LifeGuardian® App (Apple and Android), LifeGuard SmartTracker or LifeGuard SafetyWatch - all with built-in GPS locators.

INS LifeGuard offers on-the-go monitoring solutions for those who wish to live safe and productive lives, as independently as possible.


Packed with great features and functionalities, ranging from 24/7 monitoring to fall detection, our mobile alarm systems are especially useful for individuals who live alone but want to enjoy independent living.


Our response centre is staffed by highly qualified, experienced nurses and other healthcare professionals, 24 hours a day, seven days a week. We know of no other company that can make that claim.

How It Works?

INS LifeGuard personal alarms and nurse call systems allow seniors to live more independent and active lives, knowing that aid is available at the touch of a button, 24 hours a day, 7 days a week.

Step 1


Press the Button to Trigger an Alarm

In the event of an emergency, press the button on your personal alarm system. We can also supply a Fall Sensor that automatically triggers an alarm when a fall is detected.

Step 2


Communicate with our INS Nurse

An alarm is sent to a nurse in our emergency response centre, who has access to your personal details and medical history. The nurse will call out to you over a two-way speaker on your emergency unit. You need not be near the unit to be heard.

Step 3


Assistance Arranged

The nurse will assess the situation and send whatever help is required – whether that be your emergency contacts (family member, neighbour, or friend), or emergency services.

Step 4


Dispatched Help if Necessary

If the nurse is unable to make voice contact, an ambulance will be dispatched to your location. No matter what the situation, rest assured help is on the way.

Additional Care & Support Features

  • 24/7 Medical & Emotional Support – We care for both your mental and physical well-being.
  • TeleHealth -Vital signs can be recorded and monitored by family members or carers, or by our nurses through our professional Telehealth services.
  • Welfare Checks – Peace of mind with post-hospital and regular welfare checks. 
  • Free iOS/Android Carer App - INS LifeGuardian Connect® allows family and carers to receive alerts for alarms and critical events. 
  • Client Portal – Update client and family information remotely.
  • Managers Portal – Access reports, manage services, and send alerts for independent living providers.

Choose the Mobile Medical or Personal Alarm Solution that Best Suits Your Needs

If you maintain an active lifestyle you may want to consider a mobile medical or personal mobile alarm system. Mobile systems go with you when you leave the house, and use GPS technology to pinpoint your exact location and cellular technology to connect you to family, friends or carer if you would like to self monitor or a nurse in our 24/7 response centre.

INS LifeGuardian® App (Android & iOS)

This world-first innovative collaboration brings together the unparalleled expertise of Apple and Android technologies and the unmatched TeleHealth and Emergency Response services by INS LifeGuard, Australia's premier Nurse on Call provider.


The INS LifeGuardian® isn't just another app – it's your shield, offering an array of preventive and reactive features to ensure your safety.

Find Out More

LifeGuard SmartTracker

With the simple press of a button in this compact alarm, you’re in contact with an experienced nurse. The nurse can speak with you via speakerphone and assess the situation. The built-in GPS locator ensures we’ll be able to pinpoint your location in an emergency and send help — even if you are not able to respond. It is a stylish pendant that works using the same cellular phone technology as a mobile phone, but without the complicated features. It also functions as a fall detector, and has a docking station for easy charging.


If you prefer, you can choose self-monitoring to let your family, friends or carer monitor the LifeGuard SmartTracker instead of our nurses.

View Product

LifeGuard SafetyWatch

The LifeGuard SafetyWatch is a stylish medical alarm that lets you send an alarm in real-time with your GPS location by simply pressing the SOS button. This device uses up to 4 location technologies for comprehensive coverage, ensuring that our Emergency Response Centre will be able to find you wherever you are. It also comes with a host of other helpful features, including heart rate monitoring, steps tracking, fall detection, geofence alerts, and more. With all its features, the LifeGuard SafetyWatch is perfect for seniors, lone workers, and people with chronic medical conditions.

View Product

Read our Frequently Asked Questions about personal and medical alarms

The INS LifeGuard mobile alarms allow you to live your life knowing help is just a press of a button away.

  • How does a mobile personal or medical alarm work?

    Here’s how INS LifeGuard’s mobile personal and medical alarms work:


    1. In the event of an emergency, press the button on your mobile alarm or transmitter. Or if you're wearing our alarm with fall detection, an alert will automatically be sent after detecting a sudden fall.
    2. An alarm is sent to a nurse in our emergency response centre, who has access to your personal details and medical history. The nurse will call out to you over a two-way speaker on your emergency unit. * You need not be near the unit to be heard.
    3. The nurse will assess the situation and send whatever help is required – whether that be contacting a family member, neighbour, friend, or emergency services.
    4. If the nurse is unable to make voice contact, an ambulance will be dispatched to your location. No matter what the situation, rest assured help is on the way.

    * Network coverage and voice quality are dependent on local environmental conditions and are not within the control of INS LifeGuard. Rest assured, even if we cannot speak to you over the alarm system, we have received the alarm and will send help.

  • What's the best personal mobile alarm for the elderly?

    The best personal mobile alarm for the elderly is the one that addresses their specific needs. INS LifeGuard's mobile personal and medical alarms are designed for seniors who want to live independently. The emergency help button, built-in GPS locator, fall detection, geofence alarms, 2-way voice, medication reminders, and telehealth services are just some of the many features that make it the perfect solution for those who want to remain independant.

  • What's the best personal mobile alarm for children?

    When it comes to the safety of our kids, there is no such thing as being too careful. That's why INS LifeGuard's mobile alarms were designed to give parents and carers peace of mind, whether their children are home alone or out and about. The emergency help button can be used to summon help in an emergency, while the built-in GPS locator ensures that they can always be found in an incident. The geofence alarms can also be used to set up areas where your child is not allowed to go, and you will be notified if they leave these boundaries.

  • Is a personal mobile alarm a good idea?

    There is no one-size-fits-all answer to this question, as it entirely depends on an individual’s needs and circumstances. However, personal alarms can be an excellent way to increase safety and security, particularly for those who live alone or have medical conditions that could leave them vulnerable in an emergency. If you are considering a personal mobile alarm, be sure to choose products from a reputable provider such as INS LifeGuard.

  • What is geo-fencing and how does it protect wanderers?

    Geofencing is a feature of some personal alarms that allows you to set up virtual boundaries. If the wearer of the alarm crosses these boundaries, you will be notified immediately. This can be an extremely useful tool for protecting loved ones who wander, as it gives you the ability to track their movements and ensure that they stay safe. The INS LifeGuardian® app comes with geofencing capabilities built-in, making it a great safety solution for people with dementia or Alzheimer's.

  • How to buy the best personal mobile alarm?

    To buy the best personal mobile alarm, you need to consider your specific needs and circumstances. Do you live alone? Do you have any medical conditions? Are you worried about wandering? Once you have a good understanding of your needs, you can start looking at your available options and compare their features. If you’re considering getting a personal or medical alarm from INS LifeGuard, get in touch with us and we will be happy to advise you on the most suitable care alarm for your needs and circumstances.

Hear From Our Clients

Find Out How INS LifeGuard Makes a Difference

An older woman wearing glasses is holding a cane.
An elderly woman wearing glasses and a scarf is smiling.
An elderly man is smiling for the camera

More Client Feedback

I wanted to express my heartfelt thanks to Bev and Taliah for their wonderful service and quick action the other night when my wife needed an ambulance. I was truly impressed with the level of care and professionalism they provided.

— Tony K.

My daughter and I want to extend our sincere thanks to Belinda and Tim for their help overnight. The continuous callbacks to check on me were so comforting. They were both wonderful, and I am deeply grateful for their kindness.

— Beryl G.

I want to thank everyone at INS for their assistance when my blood pressure dropped to 70 and I eventually needed several blood transfusions in the hospital. I'm not sure what would have happened if I hadn’t been wearing my pendant. I’m incredibly grateful for the service.

— Mr. B.

During a recent medical emergency, my husband and I were immensely reassured by the prompt and professional response from INS LifeGuard Service. Robyn, a team member at INS, provided calm and effective support, quickly notifying the ambulance team and offering assistance over the phone. The swift arrival of the Village Manager further strengthened our confidence in the emergency care system. Now that my husband is recovering, we remain deeply appreciative of the compassionate and efficient service. We are so grateful for the reliable and comprehensive support provided by INS.

— Mr. and Mrs. Davis

Want to find out more about our personal mobile alarms?

Speak to a member of our friendly team or request a call back.

Contact Us
Share by: