INS LifeGuard
Delivering quality care with technology solutions.
In-Home and Away Security and Reassurance
Providing help at the press of a button with our 24/7 Nurse-on-Call Service
INS CareCall supplies and monitors hardware manufactured by Chiptech, SmartCaller, SmartLink and the LifeGuard L-Series diallers to support people with a wide variety or care needs to live safely.
How It Works?
The Path to Independence and Heath Care Support
INS CareCall medical alarms help people to live more independent, active lives knowing that help is available at the press of a button, 24 hours a day, seven days a week. Emergency response is provided by INS LifeGuard, the only nurse-on-call personal response service in Australia. Click on the icons to find out more.
INS CareCall Provides Equipment and Support to a Wide Variety of Customers
Emergency Response is provided by INS LifeGuard, which is staffed by highly qualified and experienced nurses, 24 hours a day, seven days a week. We know of no other company that can make that claim.

Seniors
INS CareCall’s suite of emergency response solutions are designed to support the elderly in their efforts to live more active, independent lives. We enable them to live with greater confidence, peace of mind and dignity, knowing that qualified help is just a press of a button away, 24 hours a day, 7 days a week.

Carers
Confidence, reliability, and peace of mind are qualities that you deserve when caring for someone, be it a loved one or friend. The reasons why people need INS CareCall services vary from concerns about falling, to in-home security or just wanting that sense of confidence and reassurance that comes from knowing they can live independently and still be able to call for assistance when they need it.

Providers
Are you an allied health care provider or NDIS provider? Our in-home monitoring solutions are ideal for anyone wishing to remain independent while knowing assistance is available at the press of a button. This is particularly beneficial for providers who are caring for patients with a disability, dementia or epilepsy.

Retirement Villages
Residents in care groups, community care organisations and retirement villages expect the latest in in-home technology, and their families expect a duty of care and ease of communication. We offer the best imaginable support to your residents/clients for hardware that is manufactured by Chiptech, SmartCaller, SmartLink and the LifeGuard L-Series diallers. We support your village community for emergency response and care management risk.
NDIS Participants
INS CareCall is a registered NDIS (National Disability Insurance Scheme) Provider. Our range of in-home emergency response solutions benefit you not only in the event of a medical emergency, but we can also provide assistance and support for a wide variety of personal safety and security concerns.
Our Personal Emergency Alarms
Give Yourself or a Loved One the Gift of Independence and Peace of Mind
In the Home Personal Alarms

SmartLink Medi-Guardian MKII 4G
With its sleek, slimline design, the SmartLink Guardian can be installed just about anywhere. It comes with an interchangeable wrist or pendant transmitter which can be worn at all times, even in the shower or outside in the garden. The SmartLink can also be supplied with additional transmitters, as well as call points that can be placed around the home as needed.

Chiptech SEVEN LE
The Chiptech SEVEN LE advanced technology has been smartly wrapped in an easy to use system. When you activate an alarm to our nurses the outer rim of your stylish personal help button will flash red to let you know your call for help is being sent. Alternatively you can press the large round help button on your base unit to request help.

LifeGuard L-401
The LifeGuard L-401 Emergency Response PSTN Dialler allows for amazing quality two way, hands-free voice communication, as well as silent emergency calls with Half Duplex Listen-in only for resident monitoring function. Radio frequency range (433 MHz) is exceptional with personal transmitters having a frequency range of over 200 meters in open space. This unit can also be wall-mounted.
Out and About Personal Alarms

INS LifeGuardian® App (Android & iOS)
The INS LifeGuardian® Mobile App represents a groundbreaking partnership between Apple’s cutting-edge technology and INS LifeGuard’s premium TeleHealth and Emergency Response services, recognised as Australia’s only Nurse on Call emergency response provider.
This app is more than a standard health application; it acts as a comprehensive shield, offering a range of preventive and responsive features designed to ensure your safety and well-being.

LifeGuard SmartTracker
Do you prefer a more discreet type of mobile alarm? Or maybe you’re looking for an alarm system with other features essential for independent living? It's all about peace of mind nowadays, so check out the LifeGuard SmartTracker. This mobile alarm system not only lets you send alerst with ease, but it also functions as a fall detector and allows you to set-up geofences and alerts.

LifeGuard SafetyWatch
This stylish personal safety watch is a medical alarm that allows you to send an alarm with your GPS location in case of an emergency. It supports 4G LTE connectivity and utilises up to 4 location technologies for maximum coverage. More than just a safety watch, this device also lets you monitor your heart rate, track your steps and more.
Hear From Our Clients
Find Out How INS LifeGuard Makes a Difference
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