INS LifeGuard
DVA Referrals

Lifestyle, health and support services for veterans
We support veterans by structuring our systems around their needs.
INS LifeGuards accepts DVA cards to help eligible veterans, war widowed partners and dependants to live safely and independently.
List of Services
LifeGuard Products Available to Eligible DVA Clients
INS LifeGuard offers a range of safe and clinically appropriate products that veterans can access through the DVA’s RAP scheme. This includes:

LifeGuard SmartHome LGX
The LifeGuard SmartHome LGX is a compact and user-friendly personal safety device equipped with a waterproof wrist transmitter, allowing you to wear it continuously—even in the shower. It features advanced telecare technology, making it an all-in-one wellness and personal safety system. Designed to promote safety and independence, this device offers peace of mind for DVA participants who want to live securely while maintaining their autonomy.

The LifeGuard L-401
The LifeGuard L-401 Dialler allows for amazing quality two-way, hands-free communication between the caller and the Emergency Response Centre. The L-401 is exceptional with Personal Transmitters having a frequency range of over 200 meters in open space. It includes a waterproof wrist or pendant transmitter and is compatible with other devices such as fall sensors and fixed panic buttons.

SmartLink Medi-Guardian
The SmartLink Medi-Guardian MKII provides clients with a quick and easy way to call for help should there be an emergency. With its modern, compact design, it can be installed just about anywhere without obstructing your space. It also includes a personal pendant or wrist transmitter with an emergency button.

LifeGuard SmartTracker
The LifeGuard SmartTracker V2 has been designed to give clients and their families the peace of mind that a qualified nurse is always available to help should an emergency arise away from home. Though it primarily works as a mobile alarm system with an emergency button and real-time location tracking, the LifeGuard SmartTracker V2 also functions as a fall detector.

LifeGuard SafetyWatch
This stylish personal safety watch is a medical alarm that allows you to send an alarm with your GPS location in case of an emergency. It supports 4G LTE connectivity and utilises up to 4 location technologies for maximum coverage. More than just a safety watch, this device also lets you monitor your heart rate, track your steps and more.

INS LifeGuardian® App (Android & iOS)
This world-first innovative collaboration brings together the unparalleled expertise of Apple and Android tools and technologies and the unmatched TeleHealth and Emergency Response services by INS LifeGuard, Australia's premier Nurse on Call provider.
The INS LifeGuardian® isn't just another app – it's your shield, offering an array of preventive and reactive features to ensure your safety.
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Refer a DVA Client
Referring a DVA client to INS LifeGuard is straightforward and painless. Simply complete the DVA Referral form below and fax it back to us on
1300 770 730.