Feature Comparison

Feature	Details	Product Link
LifeGuard SmartHome LGX	-	Read More
LifeGuard SmartHome VCP	(Budget Alarm)	Read More
SmartLink Medi Guardian MKII 4G	-	Read More
Chiptech SEVEN LE	-	Read More
INS LifeGuardian® Mobile App	App is free to download	Read More
LifeGuard SmartTracker or SafetyWatch	-	LifeGuard SmartTracker SafetyWatch

Coverage

Feature	In-Home	Mobile / On-the-Go
LifeGuard SmartHome LGX		-
LifeGuard SmartHome VCP		-
SmartLink Medi Guardian MKII 4G		-
Chiptech SEVEN LE		-
INS LifeGuardian® Mobile App
LifeGuard SmartTracker or SafetyWatch

Australian Standards

Feature	RCM (ACMA, EMC, etc.)	AS4607 (Medical Alarm Standard)
LifeGuard SmartHome LGX
LifeGuard SmartHome VCP	Pending	(Does not have a physical button to cancel the alarm)
SmartLink Medi Guardian MKII 4G
Chiptech SEVEN LE
INS LifeGuardian® Mobile App		-
LifeGuard SmartTracker or SafetyWatch	(SmartTracker Only)	-

Device Features

Feature	Battery Backup	Touch Screen	4G-Enabled	WiFi-Enabled	WiFi/Ethernet for Alarm Delivery	WiFi/Ethernet for Voice Call Back on Alarm	Full I.P.	Bluetooth-Enabled	GPS-Enabled	Video calling available
LifeGuard SmartHome LGX	Up to 38 hrs+	-				Future Planned (Requires VOIP upgrade option)	-	(optional)	-	-
LifeGuard SmartHome VCP	Up to 38 hrs+	-			(WiFi)	-	-	-	-	-
SmartLink Medi Guardian MKII 4G	Up to 38 hrs+	-		-	-	-	-	-		-
Chiptech SEVEN LE	Up to 38 hrs+	-	Dual SIM		(Ethernet)	-	-	-	-	-
INS LifeGuardian® Mobile App	per mobile				(WiFi)	(WiFi)
LifeGuard SmartTracker or SafetyWatch	Up to 24 hrs+	(SafetyWatch Only)		(SafetyWatch Only)	-	-	-	-		-

Compatible Equipment

Feature	Standard Transmitter (Wrist/Neck)	Mia BT4 (Go Anywhere) Transmitter	Standard Wireless Call Point	VR Voice Activated Call Point	Fall Sensor	Smoke Detector (9V or 240V)	Internal Strobe Light (for 240V Smoke Detector)	Activity Sensors (PIR Beams, Pressure Mats, etc.)	Home Automation Devices	Door/Window Security Sensors	DECT Transmitters and Call Points
LifeGuard SmartHome LGX									(via ZigBee or Z-Wave Option)		(optional)
LifeGuard SmartHome VCP	(F1)							(F1)	-	(F1)	-
SmartLink Medi Guardian MKII 4G		-		-					-		-
Chiptech SEVEN LE		-		-					-		-
INS LifeGuardian® Mobile App	-	-	-	-	-	-	-	-	-	-	-
LifeGuard SmartTracker or SafetyWatch	-	-	-	-	In-Built	-	-	-	-	-	-

Services and Features

Feature	Professional TeleHealth, Monthly Reviews by RN*	Free TeleHealth, Family/Carers Monitor Vital Signs	GPS Location Tracking	Geofence Alerts*	INS LifeGuardian Connect® App Compatible	Schedule Reminders e.g. Appointments & Medications	Voice Activation	Fall Detection and Prevention	Motor Vehicle Crash Detection	Vital Signs Monitoring	Remote Worker Services*	Activity Monitoring with AI*	Home Security Service*	Home Automation Service	Concierge Services*
LifeGuard SmartHome LGX	Future Planned	Future Planned	-	-			-	-	-	-	-	-	(requires LifeGuard PIRs)	(optional ZigBee, Z-Wave or BT)	-
LifeGuard SmartHome VCP	-	-	-	-		-	-	-	-	-	-	-	(requires LifeGuard F1 PIRs)	-	-
SmartLink Medi Guardian MKII 4G	-	-	-	-	-	-	-	-	-	-	-	-	(requires SmartLink PIRs)	-	-
Chiptech SEVEN LE	-	-	-	-	-	-	-	-	-	-	-	-	(requires Chiptech PIRs)	-	-
INS LifeGuardian® Mobile App	(Future Planned for Android users)							(via compatible smart watches)	(via compatible smart watches)	(via Apple Watch)		Future Planned for Android users	-	-
LifeGuard SmartTracker or SafetyWatch	-	-			-	-	-	-	-	-	-	-	-	-	-

Device Management

Feature	Compatible with Secure, Web-Based Manager's Portal	Over the air Updates	Device Remote Management	Emergency/Evacuation Alerts via Manager's Portal*	Device/s Push Notifications via Manager's Portal	Update Client Info On-Device	Update Client Info via Remote App	Update Client Info via Web Portals	Manager’s Portal Sitewide Device Status & Reports
LifeGuard SmartHome LGX					(audio only)	-
LifeGuard SmartHome VCP	(some features)		-	-	-	-
SmartLink Medi Guardian MKII 4G	(some features)			(some features)	-	-
Chiptech SEVEN LE	(some features)			-	-	-
INS LifeGuardian® Mobile App
LifeGuard SmartTracker or SafetyWatch	-	-		-	-	-	-	Future Planned	-

Financing

Feature	Subscription / Rental Plans Available
LifeGuard SmartHome LGX
LifeGuard SmartHome VCP
SmartLink Medi Guardian MKII 4G
Chiptech SEVEN LE
INS LifeGuardian® Mobile App
LifeGuard SmartTracker or SafetyWatch

Warranty and Support

Feature	24/7 Technical Support	Comprehensive 1-Year Warranty
LifeGuard SmartHome LGX
LifeGuard SmartHome VCP
SmartLink Medi Guardian MKII 4G
Chiptech SEVEN LE
INS LifeGuardian® Mobile App		-
LifeGuard SmartTracker or SafetyWatch

* Optional add-on service.
+ Dependent upon use.

LifeGuard SmartHome IPD and LGX peripheral transmitter devices, such as pendants, call points, and smoke detectors are compatible with both devices. Options, features and hardware configurations are subject to change without notice and at the sole discretion of INS.

Want to find out more about the features of our personal alarms?

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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.

Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.

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