INS LifeGuardian® App Feature Comparison

For a limited time, discounts apply for current customers. Please contact us for details.

Feature	The Essentials	Premium Plan‡
Pricing	Monthly Monitoring - Standalone $14.99 Monthly Monitoring - With Additional Device $9.99	Monthly Monitoring - Standalone $49.49 Monthly Monitoring - With Additional Device $29.99
24/7 Emergency Response by Healthcare Professionals† Manual, Auto or Voice Activation‡ – INS LifeGuardian® is your 24/7 guardian angel offering peace of mind knowing help is at hand, wherever and whenever you need it.
24/7 Medical Information & Chat Line Talk to a nurse anytime for medical information, clinical advice, reassurance on mental health issues, or even just for a comforting chat
GPS Location Tracking When an alarm is triggered, the user's GPS location is also collected, enabling INS to provide precise location information to emergency services if needed.
Geofence Alerts INS LifeGuardian® lets you set Geofence areas, creating a virtual boundary around a specific location. If the wearer crosses this boundary, an alarm is triggered and sent to family or caregivers through the INS LifeGuardian Connect® app. This feature is especially beneficial for individuals with cognitive issues, like dementia, who may be at risk of wandering.
Integrates with Apple Fall & Crash Detection‡ When a fall or crash is detected, the information is relayed to INS LifeGuardian®, triggering an alarm to our response centre. Our nurses can communicate with you through your device and dispatch help, even if you can’t respond.
Check-in Timers Ability to schedule check-in timers for worker safety. If a check-in is missed, an alert is triggered to ensure someone can check on you and send help, if required. Employers can manage and schedule staff check-ins through our Manager’s Portal.
Ability to Trigger Silent Alarms* The silent alarm feature allows you to discreetly trigger an alert that only INS LifeGuard will receive, with no audible alarm near you. This is especially useful in domestic violence situations or for lone workers, particularly those working in client homes.
Support for Family and Carers Via the free INS LifeGuardian Connect® App. You control whether they can access or edit your information.
Support for Village and Care Managers For villages, care managers, and employers. INS LifeGuard offers personalised services tailored to you needs. You set the protocols we follow in an emergency, set up staff notifications, generate reports, create reminders, tasks and notifications for users, and more.
User Information Management / Privacy Control Easily update your information at any time. Manage permissions for family, village or care managers, or employers to view and/or update your information through companion apps or web portals.
Fall Prevention Monitoring INS LifeGuardian® can monitor trends like gait and steadiness, alerting you to potential fall risks before they happen. This proactive approach can help prevent injuries and avoid unnecessary hospital visits.	-
Continuous Health Data Monitoring ‡ INS LifeGuardian® continuously monitors the health data collected by your Apple Watch to provide a comprehensive overview of your wellbeing.	-
Alerts for Abnormal Readings If any readings fall outside your personal thresholds, the app will alert you, offer suggestions and the option to speak to a nurse if you’re concerned.	-
Alarms to nurses for Specific Readings of Concern For critical events, such as irregular heart rhythms or sustained abnormal heart rates, an alarm is triggered, prompting immediate contact from a nurse who can assess the situation and arrange emergency services if necessary	-
Monthly and Scheduled TeleHealth Reviews Each month, one of our Registered Nurses can review your vital signs, discuss your physical and mental well-being, and conduct a comprehensive health assessment. At your request, they can send a detailed report to your GP, specialist, care provider, employer, or directly to you.	-
Concierge Assistance* Request assistance arranging services, via your preferred supplier or we can suggest ones in your area (may incur fee from chosen service provider).	-

Feature	The Essentials	Premium Plan‡
Pricing	Monthly Monitoring - Standalone $14.99 Monthly Monitoring - With Additional Device $9.99	Monthly Monitoring - Standalone $49.49 Monthly Monitoring - With Additional Device $29.99
24/7 Emergency Response by Healthcare Professionals† Manual, Auto or Voice Activation‡ – INS LifeGuardian® is your 24/7 guardian angel offering peace of mind knowing help is at hand, wherever and whenever you need it.
24/7 Medical Information & Chat Line Talk to a nurse anytime for medical information, clinical advice, reassurance on mental health issues, or even just for a comforting chat
GPS Location Tracking When an alarm is triggered, the user's GPS location is also collected, enabling INS to provide precise location information to emergency services if needed.
Geofence Alerts INS LifeGuardian® lets you set Geofence areas, creating a virtual boundary around a specific location. If the wearer crosses this boundary, an alarm is triggered and sent to family or caregivers through the INS LifeGuardian Connect® app. This feature is especially beneficial for individuals with cognitive issues, like dementia, who may be at risk of wandering.
Integrates with Apple Fall & Crash Detection‡ When a fall or crash is detected, the information is relayed to INS LifeGuardian®, triggering an alarm to our response centre. Our nurses can communicate with you through your device and dispatch help, even if you can’t respond.
Check-in Timers Ability to schedule check-in timers for worker safety. If a check-in is missed, an alert is triggered to ensure someone can check on you and send help, if required. Employers can manage and schedule staff check-ins through our Manager’s Portal.
Ability to Trigger Silent Alarms* The silent alarm feature allows you to discreetly trigger an alert that only INS LifeGuard will receive, with no audible alarm near you. This is especially useful in domestic violence situations or for lone workers, particularly those working in client homes.
Support for Family and Carers Via the free INS LifeGuardian Connect® App. You control whether they can access or edit your information.
Support for Village and Care Managers For villages, care managers, and employers. INS LifeGuard offers personalised services tailored to you needs. You set the protocols we follow in an emergency, set up staff notifications, generate reports, create reminders, tasks and notifications for users, and more.
User Information Management / Privacy Control Easily update your information at any time. Manage permissions for family, village or care managers, or employers to view and/or update your information through companion apps or web portals.
Fall Prevention Monitoring INS LifeGuardian® can monitor trends like gait and steadiness, alerting you to potential fall risks before they happen. This proactive approach can help prevent injuries and avoid unnecessary hospital visits.	-
Continuous Health Data Monitoring ‡ INS LifeGuardian® continuously monitors the health data collected by your Apple Watch to provide a comprehensive overview of your wellbeing.	-
Alerts for Abnormal Readings If any readings fall outside your personal thresholds, the app will alert you, offer suggestions and the option to speak to a nurse if you’re concerned.	-
Alarms to nurses for Specific Readings of Concern For critical events, such as irregular heart rhythms or sustained abnormal heart rates, an alarm is triggered, prompting immediate contact from a nurse who can assess the situation and arrange emergency services if necessary	-
Monthly and Scheduled TeleHealth Reviews Each month, one of our Registered Nurses can review your vital signs, discuss your physical and mental well-being, and conduct a comprehensive health assessment. At your request, they can send a detailed report to your GP, specialist, care provider, employer, or directly to you.	-
Concierge Assistance* Request assistance arranging services, via your preferred supplier or we can suggest ones in your area (may incur fee from chosen service provider).	-

* In Development, some features may incur additional fees

† INS LifeGuardian® requires connectivity for you to send alarms and receive a call back

‡ Coming soon for Android version

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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.

Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.

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