INS LifeGuard
The festive season is a time for celebration, connection, and joy, but it also places unique pressures on healthcare systems, particularly in rural and regional areas where access to services is limited. Increased demand and seasonal health risks like heatwaves or flu outbreaks can strain resources further. For vulnerable individuals, such as those with disabilities or chronic health conditions, immediate, reliable health support becomes critical when emergencies don’t take time off.
INS LifeGuard offers innovative solutions to ensure people with disabilities, seniors, and those with chronic conditions receive timely support—anytime, anywhere. With 24/7 access to nurses and healthcare professionals at the press of a button, INS LifeGuard provides peace of mind, especially during the holidays when traditional healthcare may be stretched thin.
Unlike
standard personal alarm emergency response, INS LifeGuard’s team of qualified nurses can triage calls to determine the urgency of a situation, ensuring that appropriate care is provided immediately. Whether offering medical advice, arranging emergency assistance, or providing emotional support, this triage capability ensures that every call receives the attention it deserves.
INS LifeGuard management recently engaged in a collaborative meeting with Ambulance NSW to foster knowledge-sharing and strengthen inter-organisational learning.
Kat and Josh had the opportunity to visit their local call centre and gained invaluable insights from the experience.
One standout observation was the call centre's ability to maintain a calm and composed atmosphere despite managing a high volume of calls. This level of professionalism was evident across their team, from management to call-takers. It was particularly encouraging to learn that their team is familiar with INS LifeGuard and was supportive of our processes and the information we provide them in an emergency. They expressed satisfaction with their interactions with us and welcomed follow-up communication for additional information or outcome updates.
Our discussion also delved into the challenges faced when retrieving accurate information for alarms originating from mobile devices. Ambulance NSW appreciated our proactive approach, including our efforts to pinpoint the alarm's origin, such as contacting public space operators if necessary. Their positive feedback reinforces our commitment to thoroughness and collaboration in ensuring the safety and well-being of clients.
The INS LifeGuardian® App enhances health and safety by transforming smartphones and smartwatches into powerful emergency management tools. Key features like emergency assistance, health monitoring, and GPS tracking empower users to live independently while staying connected to professional care 24/7.
For added support, the
INS LifeGuardian Connect® App keeps villages, families, or carers (with client consent) engaged and informed. Its features include:
INS LifeGuard’s innovative services provide a lifeline for individuals during the holiday season and beyond. With qualified nurses capable of triaging calls and offering immediate, tailored support, users can feel assured they are in expert hands. Whether responding to emergencies, managing health proactively, or collaborating with emergency responders like Ambulance NSW, our excellence commitment empowers users to live confidently and independently every day.
INS LifeGuard is the only 24/7 nurse on-call personal and medical monitoring in Australia. We provide monitoring technology for both in the home and on the go and can also monitor other provider's equipment. Our services are suitable for anyone wanting support to stay independent such as the elderly, those with medical conditions and disabilities plus enhancing safety and security for lone workers.
I hope you enjoy reading this blog post
INS LifeGuard is the only nurse on-call personal and medical alarm service in Australia. If you would like more information about INS LifeGuards solutions, visit our website here.
I hope you enjoy reading this blog post.
INS LifeGuard is the only nurse on-call personal and medical alarm service in Australia. If you would like more information about INS LifeGuards solutions, visit our website
here.
INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.
Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.
PO Box 485 Unanderra NSW 2526 Australia
INS LifeGuard
International Enquiries
INS CareCall supplies and monitors emergency response equipment and services, including hardware manufactured by Chiptech, Smart-Caller, SmartLink, and the LifeGuard L-Series Diallers.
Monitoring of alarms is provided through INS LifeGuard's unique Emergency Response Centre, which is the only personal alarm response centre staffed by qualified nurses. This is an important distinction.
Supporting
PO Box 485 Unanderra NSW 2526 Australia
INS LifeGuard
International Enquiries