INS LifeGuard
Upgrade Your Safety: Take Advantage of Our Limited-Time Buy-Back Offer
INS LifeGuard • March 29, 2025
Still using outdated personal alarm equipment? It’s time for a better personal and medical alert solution.
INS LifeGuard is making it easier than ever to upgrade your protection with our exclusive Buy-Back Program. You can trade in your old personal alarm for a limited time and save on Australia’s only nurse-on-call personal and medical alarm monitoring service.
This is more than a trade-in, it’s a chance to elevate your care, safety, and peace of mind.
Why Make the Switch to INS LifeGuard?
Whether you're an individual looking to upgrade, a village manager overseeing resident safety, or part of an independent living community, this offer is tailored to help you save and stay protected.
Upgrade and Save
Trade in your old personal alarm device (any brand, any model) and receive a special discount on INS LifeGuard’s advanced monitoring equipment.
Modern Safety, Real Support
Our service combines innovative technology with direct access to real healthcare professionals—not call centre operators.
Peace of Mind
Ensure the people you care about are protected by responsive, expert care at all times.
Who Is This Offer For?
New Clients
Eliminate outdated tech and switch to a more reliable, modern personal safety system. Enjoy improved features and 24/7 access to professional medical support.
Village Managers
Enhance resident safety and confidence while reducing long-term costs with scalable upgrade solutions.
Independent Living Communities
Strengthen your commitment to compassionate care with smart devices, welfare checks, and TeleHealth capabilities—all at a discounted rate.
What Sets INS LifeGuard Apart?
24/7 Nurse-On-Call Personal Alarm
Our users are never alone. With the press of a button, they're connected directly to a qualified Australian nurse day or night.
Included 24/7 Chat Line
We provide support that goes beyond emergencies. We assist with both physical health issues and emotional well-being.
TeleHealth Services
Optional professional TeleHealth services include registered nurse monitoring vital signs and additional clinical support.
Welfare Checks
From post-hospital follow-ups to regular wellness calls, we ensure you’re okay even when everything seems fine.
Free iOS/Android Carer App
Keeps carers and family connected with real-time alerts, geofence setup, task management, and welfare notifications.
Geofence Alerts
Carers are notified if a user exits a designated safe zone, which is managed easily through the INS LifeGuardian Connect® App.
Client and Manager Portals
Update information, send alerts, access reports, and manage services conveniently online.
Who’s Monitoring Your Alarm Matters
In an emergency, it’s not just the device that matters—it’s who’s on the other end that can make all the difference.
When a resident accidentally took an extra dose of her heart medication, the INS LifeGuard nurse-led team stepped in with calm, professional care.
From the first emergency call, our operator assessed her symptoms, helped her check her vitals, and guided her to the Poisons Information Hotline. But we didn’t stop there.
We continued to monitor her condition hourly, provided reassurance through the night, escalated the situation to emergency services, and stayed in contact until paramedics arrived to take her to the hospital.
This is the INS LifeGuard difference. It’s not just about pressing a button it’s about having qualified healthcare professionals ready to respond with medical insight, compassion, and decisive action.
A Concerning Reality: Not All Providers Follow Through
Consider this real case involving another provider:
A quadriplegic client triggered their alarm but couldn’t speak. The provider called the emergency contact, who agreed to check in. The provider then closed the alarm without verifying the client’s safety or escalating care.
- No reassurance.
- No medical follow-up.
- No confirmation of outcome.
This should never be the standard in emergency response.
The INS LifeGuard Standard
- We
never close an alarm without confirming the client’s safety or outcome.
- We
follow up with emergency contacts and stay in the loop until the situation is resolved.
- If help is unavailable, we
immediately escalate to emergency services.
- We
track hospital transfers and follow up to ensure continuity of care.
- All services are delivered by
qualified healthcare professionals, not general call handlers.
This level of accountability and care sets INS LifeGuard apart—and it's what you or those you care for deserve.
How the Buy-Back Offer Works
Act Now – Offer Ends June 30
This is your opportunity to upgrade your personal alarm and safety technology, and experience the difference with Australia’s most trusted nurse-on-call service.
Call 1800 636 040 today to get started, or visit INS LifeGuard to learn more and discover a world where help is always within reach.
Safety isn’t a luxury, it’s a necessity.
Switch to INS LifeGuard and take the first step toward a more caring, reliable service.
About
INS LifeGuard is the only 24/7 nurse on-call personal and medical monitoring in Australia. We provide monitoring technology for both in the home and on the go and can also monitor other provider's equipment. Our services are suitable for anyone wanting support to stay independent such as the elderly, those with medical conditions and disabilities plus enhancing safety and security for lone workers.
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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.
Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.
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INS CareCall supplies and monitors emergency response equipment and services, including hardware manufactured by Chiptech, Smart-Caller, SmartLink, and the LifeGuard L-Series Diallers.
Monitoring of alarms is provided through INS LifeGuard's unique Emergency Response Centre, which is the only personal alarm response centre staffed by qualified nurses. This is an important distinction.
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