INS LifeGuard
Tropical Cyclone Alfred: Emergency Preparedness for LifeGuard-Connected Villages
INS LifeGuard • March 5, 2025
Tropical Cyclone Alfred has strengthened into a Category Two system and is expected to land between Brisbane and the Sunshine Coast late Thursday or early Friday morning. The Bureau of Meteorology has warned of destructive winds, torrential rainfall, and the potential for life-threatening flash flooding across parts of Queensland and New South Wales.
As some of the villages we monitor fall within the projected impact zone, we want to remind village managers that our services remain fully operational and available to assist. Should your village require support during or following the cyclone, please do not hesitate to contact us.
Using the LifeGuard Manager’s Portal for Emergency Communication
The LifeGuard Manager’s Portal provides essential tools for village managers to communicate effectively with residents during emergencies:
Resident Notifications
Send critical messages that can be read aloud via compatible* LifeGuard alarm systems.
Emergency Evacuation Alerts
For compatible* devices, initiate an emergency evacuation alert and monitor resident responses in real time.
For guidance on using these features, please refer to our Manager’s Guide. This guide is also accessible from within in the portal under the Help (?) menu.
If you require further assistance from INS, such as making outbound calls to your residents, please contact us – we’re happy to assist. Some services may incur additional fees.
24/7 Nurse-On-Call Emergency Response
GPS Locator for Emergency Assistance
Fall Detection & Crash Alerts (with Apple Watch)
Geofence Alerts for At-Risk Individuals
Vital Sign Monitoring for Health & Well-being
Your residents will receive a
one-month free trial of the full premium service, ensuring extra protection at no cost during this severe weather event. They can simply cancel the service after the event, before the trial ends, to avoid any charge.
Stay Informed & Prepared
For the latest updates on Tropical Cyclone Alfred, please follow ABC News’ live coverage.
For expert advice on cyclone preparedness, refer to: How to Prepare for a Cyclone.
INS LifeGuard remains committed to ensuring the safety of residents in all monitored villages. We’re here to support you and your residents throughout this severe weather event. Please use the Manager’s Portal as needed, and contact us if you require further assistance.
Stay safe and prepared.
*Note: Not all devices support Notifications and Evacuation Alerts. To check whether your village’s devices do, and any limitations that may apply, please
click here.
About
INS LifeGuard is the only 24/7 nurse on-call personal and medical monitoring in Australia. We provide monitoring technology for both in the home and on the go and can also monitor other provider's equipment. Our services are suitable for anyone wanting support to stay independent such as the elderly, those with medical conditions and disabilities plus enhancing safety and security for lone workers.
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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.
Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.
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INS CareCall supplies and monitors emergency response equipment and services, including hardware manufactured by Chiptech, Smart-Caller, SmartLink, and the LifeGuard L-Series Diallers.
Monitoring of alarms is provided through INS LifeGuard's unique Emergency Response Centre, which is the only personal alarm response centre staffed by qualified nurses. This is an important distinction.
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